Environmental Health And Pollution Management Program

Privacy Policy – GHwaste App

Effective Date:10th July, 2025.

GHwaste (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use the GHwaste App (the “App”).

1. Information We Collect

a. Personal Information

We may collect the following personal data when you use the app:

  • Name, phone number, and email address

  • GPS location (for service delivery and pickup)

  • Profile photo (optional)

  • Device ID and Firebase Cloud Messaging token (for notifications)

b. Non-Personal Information

We may also collect:

  • App usage statistics

  • Device information (make, model, OS version)

  • Crash logs and performance reports via Firebase Crashlytics


2. How We Use Your Information

We use the collected data to:

  • Facilitate e-waste pickup requests and location-based services

  • Communicate updates via push notifications and SMS

  • Improve app functionality and fix technical issues

  • Analyze usage trends to enhance user experience


3. Sharing of Information

We do not sell your data. We may share your information with:

  • Authorized third-party partners (e.g., licensed waste collectors) to fulfill service requests

  • Government agencies where required by law or environmental policy compliance

  • Firebase and Google APIs for core functionalities such as notifications and analytics


4. Data Security

We implement robust security measures including data encryption, access restrictions, and secure cloud storage via Firebase. However, no method of transmission over the internet is 100% secure.


5. Your Rights

You may:

  • Request deletion of your account and personal data

  • Opt-out of notifications

  • Access or update your profile data

To do so, contact us at:
📧 triggerxtechnology@gmail.com


6. Children’s Privacy

The app is not intended for children under 13. We do not knowingly collect data from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the app after changes means you accept the new terms.


8. Contact Us

For questions or concerns about this policy:
📧 triggerxtechnology@gmail.com
📍 Accra, Ghana